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Remote Internet Technical Support

Our engineers can remotely access your Aurender Digital Source Components for quick diagnosis and repair.

• How to Contact Aurender Support

1. Open the Conductor app and go to Settings > Help
2. Tap “Send Remote Support Request”

This will generate an email containing all necessary system information our engineers need to assist you.

If you don’t have an email app set up on your mobile device, or if you prefer to use a different email service, you can tap “Copy Remote Support Information” to copy the required details and paste them when submitting your request.

If you have general questions, or if you are currently unable to access Aurender or the Conductor app, you can submit a support request using the link below.

Feedback & Suggestions

Aurender is always striving to make innovative products and improve existing ones. Your suggestions and feedback are valued and always welcome. Share your ideas and vote on community suggestions at our Feature Request Hub, where your voice helps shape the future of Aurender products.

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